Privacy Policy

1. Commitment to Enterprise Confidentiality

At Rootlet Solution Technologies ("Rootlet," "we," "us," or "our"), we operate at the highest echelon of enterprise engineering standards. We understand that our clients entrust us with proprietary source code, mission-critical architectural schematics, and sensitive enterprise data. We execute bilateral Mutual Non-Disclosure Agreements (NDAs) prior to reviewing any proprietary assets.

2. Generative AI & LLM Zero-Data Retention

When building or deploying Generative AI, Retrieval-Augmented Generation (RAG), and machine learning pipelines for our enterprise clients:

• Your proprietary data is never used to train public or foundation models.
• All inference workloads are deployed inside private Virtual Private Clouds (VPC) or client-dedicated tenant boundaries.
• Zero data retention (ZDR) agreements are enforced with upstream LLM API providers.
• Rigorous automated PII (Personally Identifiable Information) masking is enforced before semantic indexing.

3. Information We Collect

We collect information directly from you when you submit an architectural inquiry, request a consultation, or engage our engineering teams. This includes your name, work email address, company name, phone number, and project technical specifications. We use this information solely to evaluate technical compatibility and provide client engineering services.

4. Data Security & Compliance Standards

We adhere to industry-leading security controls including SOC 2 Type II, ISO 27001, and HIPAA compliance readiness guidelines. All data in transit is encrypted using TLS 1.3, and all data at rest is encrypted using AES-256 bit encryption keys managed under strict hardware security modules (HSM).

5. Contacting Our Data Protection Officer

If you have questions regarding this Privacy Policy or wish to request data deletion or audit logs, contact our compliance office at: