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Master Services Agreement

Terms & Conditions

Effective Date: January 1, 2026. Governing terms for engineering discovery, statement of work (SOW) execution, and software deliverables.

1. Overview & Engagement Scope

These Terms and Conditions constitute a legally binding agreement between your organization ("Client") and Rootlet Solution Technologies LLC ("Rootlet Solution Technologies"). Specific engineering projects, timelines, deliverables, acceptance criteria, and fee structures are governed by Statements of Work (SOWs) executed under these master terms.

2. Intellectual Property & Code Ownership

Unless explicitly agreed otherwise in writing within an applicable Statement of Work:

  • Client Ownership: Upon receipt of full payment for deliverables, the Client owns all right, title, and interest in bespoke code, architecture diagrams, and custom modules developed specifically for the Client.
  • Pre-Existing IP: Rootlet Solution Technologies retains ownership of its proprietary toolkits, starter libraries, and general architectural frameworks utilized to accelerate delivery. Client is granted a perpetual, non-exclusive, royalty-free license to use such components as embedded within the deliverable.

3. Warranties & Service Level Commitments

Rootlet Solution Technologies warrants that all engineering services will be executed in a professional, workmanlike manner adhering to modern software engineering best practices, including automated testing, static analysis scanning, and code documentation. We provide a post-launch warranty period (as defined in each SOW) during which defects directly attributable to delivered code are remediated at zero additional cost.

4. Confidentiality & Non-Solicitation

Both parties agree to treat all business, technical, financial, and architectural information as strictly confidential. Neither party shall directly solicit or hire technical staff of the other party during the engagement period and for twelve (12) months following the completion of services without mutual prior written consent.

5. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

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